Here are some rules and regulations of Naturetouch, which are formulated and innovated to guide all our members to behave in a right and dignified manner. In order to make you a responsible and ethical distributor; we have presented all the rules and regulations of our Company. One must understand and abide by all its rules and regulations to be a wise and active distributor of Naturetouch. Any violence against the norms can result Termination of Distributorship. Naturetouch possess the right to amend its policies, rules, regulations and norms at any time without any prior notice or clarification to anyone. You are therefore advised to browse our official website from time to time to keep yourself updated with the policies, rules and regulations. 1. Eligibility criteria to become a Distributor A person should be at least aged 18 years and above can apply to be a distributor of Naturetouch. The Company has absolute discretion to decide whether to accept or reject an application. A Distributor of the company is no way an agent, representative or employee. All applications must be sponsored by an existing distributor. Wife and husband constitutes a single unit for the purpose. 2. PAYOUT POLICY Bonus for all distributors is computed monthly, and commensurate with the business done in the relevant Sales month.Pay outs will be issued by the Company to the registered distributor On receipt of payout Distributors should check accuracy of computation. Any queries in this respect should be made within 14 days from the date of issuance of payout by the company. Distributors are required to provide their addresses and bank particulars and update the same when any change takes place. Company shall not be liable for non-receipt of payout due to change in address of e-mail id, or bank particulars 3. PROCEDURES FOR VIOLATION POLICY Naturetouch provides guidance and advice to deal with situations involving involbing violation of its policies and the rules and regulations. The company shall also take appropriate action against the Distributor’s involved. In the event of any violation, the following procedure needs to be observed. A complaint has to be lodged immediately upon coming to know about violation of any policy, rules and regulations. The complainant must fill in the Customer Feedback Form by giving details of the alleged violation, also he / she requires to inform his / her up line about the complaint. Upon receiving the complaint, company shall immediately notify the Distributor involved requesting a swift response by way of a chance to explain his / her case. In case of inadequate information the company may request for more details from either party. If the Company is convinced that the only way to restore normalcy is to suspend or terminate distributorship, it shall convert its decision by writing a letter to the distributor concerned. The letter shall be posted through registered mail / courier to the last known address of the Distributor as listed in Company’s database and the post-mark shall be taken as proof of receipt. The company reserves the right to take necessary action against the terminated Distributor including seeking compensation, recovery, damages and legal costs incurred if any. However the company reserves the right to amend or modify any part of the above decision if and when such a need is felt by the company 4. RENEWAL OF DISTRIBUTORSHIP The company dose not change any renewal fee. Distributorship is discontinued, if the Distributor resigns and if the resignation is accepted by the company or the Distributorship is terminated by the company. If the Distributor does not conduct any business with the Company for more than three years the Distributor will lose lien over the company. In the above cases, the Distributor will be required to put forth his claims within one month of the date of the above happenings. Thereafter no claim will be entertained. The claims will be settled as per Company’s policy 5. VALID ID The distributor who joins the Company must do business of at least 300 BV within 30 days of joining for his ID to be valid. If the same is not done the ID of the Distributor will be treated as invalid after the period of 30 days 6. REPRESENTATIONS MADE BY DISTRIBUTORS Distributors shall not exaggerate or misrepresent benefits associated with the company association with the company and the company’s products and services. Distributors shall not make claims other than what mentioned in the company’s plan. 7. PACKAGING AND PRICING The product description, lebeling, pricing and packaging will be determined by the Company as final. No alteration is permissible in these respect. Distributors are not authorized to relebel, re-pack and alter description or sale products loose or in a form which is not originally created or priced not fixed by the Company. Allegations against Distributors for contravening this rule shall be investigated and appropriate/strict action will be taken accordingly. 8. SPONSORING POLICY Signing up an existing Distributor from another group is not allowed. Signing up the wife when husband is already a Distributor or vice versa is not allowed. Signing up under another sponsor to operate his / her Distributorship, when his / her Distributorship is still valid. If the company found or investigate any unethical ID the company, reserves all the right to terminate the offended distributor with out any prior information, the company's decision in this case will be final and withholds bonus payment of the offended Distributor till final settlement takes place. 9. INACTIVE DISTRIBUTOR Irrespective of the level attained if a Distributor is found not to have placed any order in preceding Six months than he / she will be termed as an ‘Inactive Distributor’ and the Company reserves the right to take a decision (including termination) in respect of his /her Distributorship. After completion of inactive period the Distributor can join under any of the Distributor after termination of the earlier ID. 10. EXPIRY / CANCELLATION / RESIGNATION / SUCCESSION OF DISTRIBUTORSHIP Any Distributor may resign from Distributorship by submitting an application. A person who resigns or whose Distributorship is cancelled / terminated may reapply for Distributorship only after lapse of a period of 3 months from the date of resignation / cancellation of his / her last Distributorship. Distributorship in an ordinary circumstances expires upon death or proven incapacity of the Distributor. However, nominee of the deceased upon evincing interest to succeed Distributorship may be allowed by the Company. In case if the nominee does not come forward till 3 months from the date of death or incapacity of the original Distributor, the case may be successor of the deceased upon submitting appropriate documentation and evincing interest to succeed Distributorship may be allowed by the company. However under no circumstances such Distributorship will be entertained after 6 months from the date of death or knowledge of incapacitation of the distributor either from nominee or successor. Distributorship may be cancelled / terminated declared unclaimed or suspended by the Company for the reasons mentioned in the Company’s policies and rules and regulations. In such cases the Company takes decision in terms of its reward / reconciliation policy 11. MARRIAGE The company treats wife and husband as one single unit for the purpose of Distributorship. If two independent existing Distributors marry each other, upon marriage both of them are deem to surrender their distributorship and they can continue their business under one single ID. Signing up under another sponsor to operate his / her Distributorship, when his / her Distributorship is still valid. If the company found or investigate any unethical ID the company, reserves all the right to terminate the offended distributor with out any prior information, the company's decision in this case will be final and withholds bonus payment of the offended Distributor till final settlement takes place. 12. WAIVER The failure of the Company to exercise any rights stated in the Company Rules and Regulations or in the Distributor Application Agreement shall not constitute a waiver of the Company’s rights to demand exact compliance there with. Any waiver by the Company can and shall only be affected in writing by authorized personnel of the Company. 13. PROHIBITED ACT Distributor shall not - Incur any liabilities or Debt in the name or on behalf of the Company. Engage himself /herself or show interest directly / indirectly as agent servant or licensee for sale of any product / goods other than those of the Company in any trade business or profession in competition with the Company. 14. GLOSSARY OF TERMS BV: Business volume is pre-determined for each product and all calculations are based on this volume. PS: Personal Sales PGBV: Personal Group Business volume, is the business volume of your entire group & does not include the business volume of Director group.